TRIXIE offers a wide range of pet goods that are created, examined, and tested to maintain the highest quality in order to promote both the well-being and happiness of both pets and their owners.

• Make your pet’s meal time fun using this smart puzzle game, which is a slow feeder and treat puzzle combo.
• Slow feeder aspect will help to slow down the dog’s eating pace thus preventing indigestion.
• Treat puzzle aspect helps in providing a healthy and fun physical and mental stimulation which in turn helps them from getting bored and reduce any chances of destructive behavior.
• This dog toy comes with a stand with 3 rotating elements with 2 lids each by turning the filled jars, your dog can get his/her reward.
• Suitable for dogs of all ages, sizes or breeds, this treat toy provides them with a positive outlet to let out that extra energy.
• Size: 22x33x18 cm

Features:

• Stand with 3 turning elements and 2 lids each
• 2 levels of difficulty with different lid openings
• Non-slip due to rubber feet
• Turning elements dishwasher-safe
• Includes training instructions

Shipping Policy

At ABK Grooming, we recognize the significance of delivering your products on schedule and in prime condition. Because of this, we take extra care to pack your orders with the utmost care, and we've teamed up with some of the most reputable courier partners to deliver your goods without a delay.

Shipping methods we offer?

• There are two shipping options available - Cash on Delivery and Prepaid.
• Customers get to choose cash on delivery starting with their second order and for orders that are under Rs 10,000. We retain the authority to restrict this shipping option on a case-by-case basis if a Cash on Delivery order is declined at the time of delivery.

What shipping charges can I expect to incur?

• For any prepaid orders shipping is free!
• We charge 150 COD charges for any Cash on Delivery orders.

What locations do you ship to?

• Since there are pet lovers everywhere we deliver to almost all the locations in India. Please check the shipping TAT for your location.

What is the expected delivery time?

• We understand that there is no limit to the excitement of receiving love for your four-legged buddy. That’s why at ABK Grooming, we do our best to make sure you receive your delivery ASAP. Orders are usually dispatched within 24 hrs Monday to Saturday. 
• Our courier partners may experience delays in delivery beyond our control, so please allow a buffer. However, ABK Grooming has got you covered and will assist you in tracking the order and keep you informed.

Which courier partners will be delivering my order?

• We collaborate with a variety of dependable and reputable courier providers such as DTDC, Xpressbees, Gati KWE, VXpress, Blue Dart, Delhivery, Track on, Amazon shipping, Shiprocket, EcomExpress, Spot on, Xpressbees, Shree Maruti. Other courier partners might be employed in some situations when there may be a remote location, however, this will vary from case to case.>
• For all orders, you will receive a tracking number for ease of tracking and you will also receive updates via email and/or text. 

How do I cancel or change my order?

• If you need help cancelling your order, please email us at support@abkgrooming.com or send us a WhatsApp at +91 95119 60778 with your order number. If we have already processed your order, we may not be able to cancel it.
• Once your order has been placed, if you need to modify your shipping address, please get in touch with us right once. We won't be able to amend the mailing address if the order has already been filled.

What should I do in case of any order delivery-related issues?

• If you have any delivery dispute, please email us at support@abkgrooming.com or send us a WhatsApp at +91 95119 60778 with your order number and our customer experience team would be more than happy to assist. 

(POLICY EFFECTIVE DATE: 23-11-2022)