About the Item:

• Formulated with ionized carbon
  
• Prevents the reproduction of bacteria and foul smells.
  
• Strong absorption power: able to quickly remove a big amount of water in the coat before drying
  
• Cooling blanket effect: keeps hydrated and fresh for hours. Evaporation of water feels cooler than the environmental air.
  
• Measurements 33.5” x 13”
  
• Must always be wet, stored, and sealed after usage in the original bag. Should it dry, it will get hard. In this case, wet it again to recover the flexible conditions.
  
• The towel may appear more than that in the image
• Dimension: Size: 85 x 33 cm
  
  How to Use as a Drying Towel:
  
  
• Wrap the wet area of the animal and apply gentle pressure, rub until the excess water is totally absorbed.
  
• If the amount of water is bigger than the capacity of absorption of the towel, wring it on top of a container where the excess liquid can fall. The towel will immediately recover its total absorption capacity.
  
  How to Use as a Cooling Blanket:
• For a better cooling effect, soak the towel in cold water and wring until it is wet, but not soaked.
  
• Extend on the floor for the pet to lie on it. The part of the animal’s body in contact with the wet towel will cool down and temperature will be regulated.
  
• Repeat this action regularly to keep the towel cool and to avoid dehydration.

Shipping Policy

At ABK Grooming, we recognize the significance of delivering your products on schedule and in prime condition. Because of this, we take extra care to pack your orders with the utmost care, and we've teamed up with some of the most reputable courier partners to deliver your goods without a delay.

Shipping methods we offer?

• There are two shipping options available - Cash on Delivery and Prepaid.
• Customers get to choose cash on delivery starting with their second order and for orders that are under Rs 10,000. We retain the authority to restrict this shipping option on a case-by-case basis if a Cash on Delivery order is declined at the time of delivery.

What shipping charges can I expect to incur?

• For any prepaid orders shipping is free!
• We charge 150 COD charges for any Cash on Delivery orders.

What locations do you ship to?

• Since there are pet lovers everywhere we deliver to almost all the locations in India. Please check the shipping TAT for your location.

What is the expected delivery time?

• We understand that there is no limit to the excitement of receiving love for your four-legged buddy. That’s why at ABK Grooming, we do our best to make sure you receive your delivery ASAP. Orders are usually dispatched within 24 hrs Monday to Saturday. 
• Our courier partners may experience delays in delivery beyond our control, so please allow a buffer. However, ABK Grooming has got you covered and will assist you in tracking the order and keep you informed.

Which courier partners will be delivering my order?

• We collaborate with a variety of dependable and reputable courier providers such as DTDC, Xpressbees, Gati KWE, VXpress, Blue Dart, Delhivery, Track on, Amazon shipping, Shiprocket, EcomExpress, Spot on, Xpressbees, Shree Maruti. Other courier partners might be employed in some situations when there may be a remote location, however, this will vary from case to case.>
• For all orders, you will receive a tracking number for ease of tracking and you will also receive updates via email and/or text. 

How do I cancel or change my order?

• If you need help cancelling your order, please email us at support@abkgrooming.com or send us a WhatsApp at +91 95119 60778 with your order number. If we have already processed your order, we may not be able to cancel it.
• Once your order has been placed, if you need to modify your shipping address, please get in touch with us right once. We won't be able to amend the mailing address if the order has already been filled.

What should I do in case of any order delivery-related issues?

• If you have any delivery dispute, please email us at support@abkgrooming.com or send us a WhatsApp at +91 95119 60778 with your order number and our customer experience team would be more than happy to assist. 

(POLICY EFFECTIVE DATE: 23-11-2022)